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Cin7Core- Server Connection Error- Update Certificate

Instructions for Cin7Core WMS:

This applies to any ScanSKU Scanner with Android 10 or older.

  1. Uninstall the Cin7Core app
  2. Download the new certificate here.
  1. Download it straight onto your scanner by opening this link in chrome or another browser on the device. Once downloaded you can press the ‘Open’ Button
  2. Or if this doesn’t show, find the app called “Files”, open that, and navigate to where you saved the file. Press the file to install it.
  3. It will then ask you to confirm your ‘pattern’ or whatever security you have set on your device. If you have not set a pattern on the device, it will ask you to enable one.
  4. Name the certificate. You can select any name. Leave the next drop down as “VPN and Apps”. Press OK
  5. Now reinstall Cin7Core from the google play store.

 

 Note: If the Certificate file won't open when you click on it, you can install it via the Settings menu:
- Open your device's Settings app.
- Tap Security & location, and then "Advanced" and then Encryption & credentials.
- Tap Install from SD card
- Tap where you saved the certificate on the device, i.e. the download folder
- Tap the file.

Then follow step 5 onwards, above.